Medical Administration Officer

• JOB ID: 1792
• SOUTH-EAST LOCATION
• MEDICAL ADMINISTRATION OFFICER
• PERMANENT PART TIME - 5 DAY FORTNIGHT
• COMMENCE FEBRUARY 2025

Our client is a busy, yet calm and serene Psychology practice that takes pride in providing professional therapy services to valued clients and maintaining a vibrant, safe, and supportive work culture, within a small team. They are seeking an experienced Medical Administrator to commence in February 2025.

Working within a team, you will be the first point of contact, ensuring patients always feel welcome, comfortable, and treated with the utmost respect. Providing administration/reception support for 20 consulting sessions per day, consisting of 4 psychologists and 2 occupational therapists. The successful candidate will enjoy working in this highly professional and efficient practice and be ready to assist with the smooth day-to-day running of the clinic.

Days and Hours:

5 Day fortnight:

Tuesday & Wednesday

Tuesday/Wednesday/Thursday

9 am – 5.15 pm, with the flexibility to cover leave

Duties:

• Welcoming clients and checking them in for their appointments.
• Providing administrative assistance to the therapists.
• Making and answering phone calls.
• Managing and responding to emails and faxes.
• Scheduling, rescheduling, and cancelling appointments.
• Ensuring the clinic and rooms are clean and presentable throughout the day.
• Taking payments through our HICAPS machine and following up outstanding accounts
• Scanning, uploading, and filing case notes and documents.
• Tracking appointments under Mental Health Care Plans and managing feedback letters.
• Managing and responding to client enquiries
• Completing intakes for new clients.
• Running general errands when necessary (banking, shopping, stationery, etc.).
• Managing and restocking office supplies.

Essential criteria:

• A friendly, presentable, and professional manner.
• Previous experience in a medical or allied health role is essential
• Empathy, patience, and understanding.
• Organisation, reliability, and attention to detail.
• The ability to work both autonomously and within a team.
• The ability to multitask in a fast-paced environment
• Time management and ability to prioritise workloads.
• Excellent written and verbal communication skills.
• General understanding of Medicare, NDIS, and private health.
• General knowledge of Mental Health Care Plans.
• The ability to communicate professionally with colleagues and clients of all ages.
• Understanding and adherence to clinic policies and procedures.
• Always maintaining client confidentiality.
• Strong computer skills (we use an Apple iMac).
• Capability of learning and adapting to new processes.
• Current Working with Children's Check and Police Check.

With an above award pay/remuneration negotiable salary on offer (depending on level of experience and skill set) public transport and parking available, this is a job opportunity that will give you a great level of satisfaction and experience on many levels. When enquiring or applying for this role please quote job reference: 1792

Visit www.dsagency.com.au for current vacancies.

Doctors Secretarial Agency
T: 03 9853 0722
E: applications@dsagency.com.au

Instagram: @dsagency_kew