Specialist Medical Receptionist

• JOB ID: 1736
• SPECIALIST MEDICAL RECEPTIONIST
• BOUTIQUE ORTHOPAEDIC PRACTICE, EAST MELBOURNE
• PART-TIME – 16 HOURS PER WEEK (TUESDAY AND THURSDAY) + 1 WEDNESDAY PER MONTH
• PARKING PROVIDED

Do you like to make a difference in people’s lives? Have you got the perfect blend of great patient care and amazing attention to detail? We would love to hear from you!

We have a great opportunity for an experienced Medical Receptionist who prides themselves on their patient care skillset. You will work for a leading orthopaedic surgeon and his team in East Melbourne. Bring your positive attitude, empathy and eagerness to excel in a supportive team.

Our client, a leading Orthopaedic Surgeon prides himself on being a people person, a good listener, and a great communicator. This flows through to the culture of our practice. They have a lovely team and seek a like-minded candidate to join them. This is a busy practice, where you will not be bored!

The successful applicant will be comfortable with the day-to-day requirements of a busy specialist practice and pride themselves in their attention to detail and patient care.

Responsibilities include but are not limited to:

• Welcoming patients into the practice in a friendly, empathetic and efficient manner
• Answering phones in a professional and courteous manner
• Meet and greet patients, assist manage a consulting session along with managing patient appointments
• Preparing for on and offsite consulting sessions including filing documents
• Processing patient payments and Medicare claims; issuing receipts
• Liaising with patients, anaesthetists, hospitals, pathology, radiology, maintenance personnel
• Managing reception email inbox
• Ability to work independently with initiative and love being part of a team
• Performing general admin duties such as scanning, faxing, mail sorting, filing and follow-up patient enquiries
• Experience in working well under pressure and multi-tasking in a busy environment
• Proofreading and emailing patient letters and reports
• Obtaining results and maintaining patient records
• Supporting and assisting the Surgeon and fellow administrative staff in a range of administration and ad-hoc tasks.
• Use of Genie software on Apple Mac

Essential Criteria

• Excellent communication skills, both verbal and written.
• Able to work autonomously and as part of a delightful small team.
• Highly organised, proactive, high standard of accuracy and attention to detail
• IT savvy (Use of Genie – preferred but also happy to train)
• Availability to cover leave (with notice)

Hours and days:

Tuesday and Thursday 16 hours per week, plus the option of working an additional day per month (Wednesdays). If this sounds like you, and you have the skills/experience required, we’d love to hear from you.

Generous negotiable salary on offer (depending on the level of experience and skill set) and the bonus of onsite parking provided. This job opportunity will give you a great sense of satisfaction and experience on many levels. When enquiring or applying for this role please quote job reference: 1736.

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Doctors Secretarial Agency

• T: 03 9853 0722
• E: applications@dsagency.com.au
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