Medical Administrator / Receptionist

• Job ID: 1564
• Medical Receptionist
• Melbourne – CBD and inner suburbs
• Healthcare and Medical – Medical Administration
• Permanent part-time position approx. 25 hours a week

The Practice

Based in East Melbourne, in modern and spacious rooms, a Plastic Surgeon with a reputation for offering patients the highest quality outcomes through a range of surgical procedures for women.

An opportunity exists for a motivated individual with a friendly and warm deposition to greet patients as they arrive at the practice. With the growth of this practice, an experienced Medical Receptionist is required to join the team to provide administrative support to the practice. This small and close-knit team enjoys professional working relationships focusing on delivering the highest quality service and professionalism to their patients.

Key Duties and Responsibilities include:

• Greeting patients and ensuring documentation is completed and scanned into the patient record
• Answering telephone enquiries
• Scheduling patient appointments
• Confirming appointments – SMS and calling
• Patient accounts, billing and receipting
• Mail management
• Maintenance of the reception and waiting room area
• Direct communication with the surgeon and support to the medical secretary

To be successful in this position you will have these attributes:

• A friendly and professional manner and presentation
• Outstanding customer service
• Exceptional communication skills and phone manner
• Reliable, hardworking & honest
• Strong computer knowledge and skills
• Knowledge of Medicare billing
• High level of proficiency in Genie
• Proactive attitude
• An ability to multi-task and prioritise under pressure
• Strong attention to detail and accuracy is essential
• Previous medical reception/administration experience is preferable

Salary & Benefits

You will be rewarded and appreciated, working in a stimulating team environment, offering a competitive hourly rate, commensurate with experience, 3 to 4 days per week; days to be discussed.

Additionally, this role enjoys the support of the surgeon who values the input and the contribution of the Medical Receptionist position to the success of the practice. This is a career opportunity and as the practice continues its growth trajectory, this position may also grow and expand.

Please quote reference number 1564 when enquiring about the role.

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